We help our clients Tell powerful stories.
We Are Toucan was founded by stand-up comedians.
Not because we wanted to be funny at work, but because comedy teaches you something most communications training never will: how to read a room.
Our female founders come originally from stand-up, TV, radio and drama environments where timing is unforgiving, attention is scarce, and you find out immediately whether something lands. There's no hiding. You either connect, or you don't.
That instinct shapes everything we do.
Most agencies learn communication theory. We learned it in front of a live audience.
Which means when we walk into a regulated industry with complex science, sensitive change programmes and nervous stakeholders, we're not guessing at what will land. We're reading the room - and we've been doing it for a long time.
We're multi-award-winning, with deep experience across pharma, biotech and financial services. We understand compliance, governance, legal scrutiny and brand guardianship. We also understand that none of that matters unless the people you're trying to reach actually care about what you're saying.
Making them care is what we do.
Clients tell us we're their favourite meeting of the week.
We take that seriously. Not because we're trying to be entertaining - but because we know that the best work happens when there's genuine trust, honest conversation, and enough enjoyment in the room that people say what they actually think.
We work hard. We get results. And we follow the only ethos that's ever made sense to us: do a good job, have a good time.
Meet the team below…
Lynn Chambers
Founder & MD
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Direct, unshakeable and brilliantly people-focused, Lynn is an agency founder, MD and seasoned communicator and facilitator with deep experience in PR, branding and global campaigns. She keeps everything moving, spots the gaps and ensures the work always lands - all with a healthy dose of Northern humour. Having worn many hats - PR consultant, professional singer, stand-up comic - she moved into production and went on to found Toucan, leading the agency to preferred-supplier status with GSK in 2014. Widely regarded as “brilliant with people,” Lynn brings creativity, confidence and infectious humour to every project.
SALLY NETTLETON
Co-Founder, Director
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Sally is a multidisciplinary storyteller, director and producer with a background in theatre, film and stand-up comedy. Theatre shaped her timing, film refined her framing, and stand-up taught her to read the room. A qualified NLP practitioner, she’s helped high-profile clients and C-Suite leaders elevate their presence, sharpen their message and deliver with impact. As agency Co-Founder, Director and Producer, Sally leads brand projects that move people and shift perceptions - bringing creativity, clarity and insight, without the drama.
Helen Kimmerling
Client Services Director
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With a wealth of experience in leading teams and delighting clients. Helen has successfully delivered huge global projects and live events, focusing on strategic planning, logistics, and cost management.
She thrives on collaboration and getting the job done efficiently with a smile. She embraces innovation, consistently bringing energy and fresh ideas to every project, all backed by her passion for creativity. Helen's commitment to excellence ensures that our clients are always truly delighted with the results.
BARRY CASTAGNOLA
Creative Director - Film
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An integral member of the Toucan team, Barry draws on his experience as a writer, director, BAFTA-nominated producer and stand-up comedian. He produced the critically-acclaimed feature film REAWAKENING, starring Jared Harris, Erin Doherty and Juliet Stevenson; created, wrote and produced two series of the BBC Radio 4 sitcom UNITE; directed numerous stand-up comedy specials; and has written extensively for television. He has led the creative team at Toucan for several years, helping organisations turn complex ideas into engaging stories that connect with audiences.
CONNOR KENT
Senior Producer
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With extensive experience across film, TV, podcasts and digital content, Connor brings a meticulous eye for detail and an unwavering passion for crafting engaging stories. Having led projects from concept through to final delivery, he enjoys working closely with clients and creative teams to bring ideas to life. Known for his calm demeanour under pressure and sharp editorial instincts, Connor navigates the complexities of production with ease. Plus, his friendly personality makes him a joy to work with. Whether he’s managing a film set or developing new ideas, Connor’s commitment to excellence shines through in every project.
LEO FERRI
Film Production Manager & AI Workflow Lead
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Hailing from Italy, Leo expertly oversees film shoot logistics while leading the integration of AI into creative production workflows to keep projects running smoothly, efficiently and safely. With a background as a video journalist reporting from war zones, he brings a calm demeanour and a steady hand to even the most high-pressure situations. Known for his kindness, infectious smile, and helpful nature, Leo is a vital part of our team and a source of positivity on set. Whether coordinating schedules, streamlining production with AI, or solving unexpected challenges, Leo’s dedication and experience shine through in every project!
ROB ABERCROMBIE
Editor/ Camera Op
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With a passion for film and music, Rob has experience across a broad range of filmmaking disciplines, from camera operation to production management. As an accomplished film editor, he has a real creative flair for crafting stories and bringing ideas to life. Always meticulous and considerate, Rob is an invaluable member of the team.
OWAIN PENNINGTON
Film Director/ DOP
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A key member of the Toucan team, Owain is a creative and versatile Director and filmmaker with experience across TV, advertising and corporate. As well as delivering amazing content for well-known brands with Toucan, he brings a wealth of experience in directing content for TV, most recently directing all episodes of the latest series of ITV2/ITVX hit comedy G’wed, collaborating alongside BAFTA-nominated director Chloe English.
JAMIE FULBROOK
Film Director/ DOP
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With a passion for immersive storytelling, Jamie pushes creative boundaries to produce films that engage, educate and resonate with international audiences.
Based between Amsterdam and London, Jamie works across documentary, branded content and impact-led campaigns. Most recently, Jamie was a producer on the Oscar-shortlisted documentary Alice. His broader work spans the development, writing, direction and production of films designed not only to reach audiences, but to create meaningful conversation and lasting impact.
Curious, highly organised and creatively ambitious, Jamie brings both a strong editorial instinct and a global perspective to the Toucan team.
JOSH ALWARD
Senior Film Editor
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Josh is a BAFTA-nominated filmmaker and video editor with over 20 years' experience making films across broadcast, branded and digital platforms.
With a background in performance, Josh brings an understanding of rhythm, emotion and storytelling to the edit. Whether cutting documentaries, podcasts, branded or social content, he aims to create films that connect with their intended audience and leave a lasting impression.
ROODY HADLEY
Senior Film Editor & Animator
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With a background in animation and graphic design, Roody is a long-standing member of the Toucan team and always a joy to work with. He brings more than 20 years’ experience in video editing and motion graphics across long- and short-form content for web, online, and digital platforms. He’s produced lots of amazing content over the years for clients such as GSK, Samsung, and Panasonic as well as many other household names and brands.
Amy osborne
Senior Producer
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Amy is a senior producer with over 20 years' experience leading complex productions, campaigns and live experiences. She thrives on bringing people together, managing moving parts and delivering high-quality work on time and on budget, whether producing global events, films or multi-platform content.
Tanya Temple-Harris
Creative Director & Senior Producer
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Tanya combines creative strategy with a background in film, television and digital storytelling to craft content that audiences genuinely connect with. She specialises in shaping sensitive, complex subjects into engaging narratives that build understanding, trust and lasting impact.
ERICH MCELROY
Workshop Developer/Leader
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Erich is a stand-up comedian, corporate presenter, podcaster, broadcaster, comedy teacher and a valued member of the Toucan team. Alongside this, he is an expert in higher education compliance with over 30 years' experience. Originally from Seattle and now a proud Brit, his comedy blends sharp wit with an American outsider's take on UK life. He helps organisations use humour as a leadership tool to build confidence, strengthen communication, and create more connected workplaces, working with clients such as HSBC and London Business School.
JAY HILALEN
PA to Founders
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With a career in administration behind her, Jay now serves as PA to our Founders, Lynn and Sally, as well as assisting with projects and finance at We Are Toucan. She’s looked after corporate financiers, creatives, actors, company directors and executives. She’s the go-to person for getting a date in the diary or a decent seat on a plane!
As well as working as a PA and EA, Jay has taught English in South Korea and now lives in Kent with her husband, son and dog. She has an unhealthy obsession with buying wallpaper before she knows where to put it!
STUART GRAHAME
Senior Producer & Project Director
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A producer of content and experiences, Stu has spent 15+ years working with agencies across video, 3D, digital and VR. He's equally at home on a studio floor, a build site, or in a headset. He believes the best work comes from teams who trust each other.
Ruth Harper
Strategist
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Ruth is a multidisciplinary strategist with experience developing brand, communications, transformation and go-to-market strategies for some of the world’s biggest brands.
Formerly a Strategy Director for three of the Big Five agencies, she’s particularly brilliant at reframing complex briefs, humanising data and turning ambitious thinking into practical, achievable programmes.
She plays five instruments, sings, is a halfway-competent archer, loves roller-skating and shares her life with two delightful (monstrous) Shih Tzus.
Also, very good at coffee.
Our Team
We are toucan
BUILT TO LAND
Different challenges need different approaches. Opposite is a list of the tools, formats and experiences we use to help complex communication land.
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Story Strategies
Insight Development
Brand Planning
Communications & Media Strategy
Content Strategy
Social Strategy
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Brand Identity & Tone of Voice
Fully Integrated Campaigns
Design & VI
Social & Influencer Campaigns
Artwork & Asset Creation
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Film Direction/Production
Photography
Concept Development & Storyboarding
Podcasts
Motion Graphics & Animation
End-to-End Production Services
In-House Edit Suite
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Creative Theme / Execution
Talent Management
Venue Logistics
AV & Production
Floorplan, Stage, Set & Breakout/Zone Design
Event Management
Event Communications (Pre, During & Post Event)